SYS IT CRM - Customer Relationship Management

CRM – Principles, Strategy, Solutions, Applications, Systems, Software, and ideas for effective Customer Relationship Management.

Customer Relationship Management, or CRM, is an essential part of modern business management. This CRM article is provided by Ellen Gifford, who specializes in helping organizations develop excellence in CRM, and this contribution is gratefully acknowledged.

What is Customer Relationship Management, or CRM? Customer Relationship Management concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization be it a global corporation with thousands of employees and a multi-billion turnover, or a sole trader with a handful of regular customers. Customer Relationship Management is the same in principle for these two examples – it is the scope of CRM which can vary drastically.

SYS IT CRM is full-featured 100% Commercial CRM software for small and large businesses Sectors, with low-cost product support available to users that need reliable support.

SYS IT CRM provides a complete set of CRM capabilities, such as

SYS IT CRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business. In cases where you need new functionality to be added, the vtiger team provides customization services to meet the need.

SYS IT CRM – Features

Sales - Key Modules

• Lead Management
• Opportunity Management
• Account Management
• Contact Management
• Calendar and Activity Management
• Reports & Dashboards

Marketing - Key Modules

• Campaign Management
• E-mail Marketing
• Lead Management

 Customer Service - Key Modules

• Ticket Management
• Knowledge Base
• Customer Self Service Portal

  Inventory - Key Modules

• Products Management
• Sales Quotes
• Order Management
• Invoices

  CONTACT US

 Tel: +603 7805 2433

 Fax: +603 7805 3433

 Web: www.sysnetworks.com.my

 Email: ict@sysnetworks.com.my

 201, Block A, Kelana Square, No 17 Jalan SS 7/26,Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia.